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Roles

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Workspace admin

Project Administrators, often referred to as Admins, are the linchpins of our exploration process, entrusted with the responsibility of orchestrating and overseeing the entire endeavor. They play a pivotal role in setting the stage for productive exploration. The core responsibilities of an Administrator encompass:

  • Strategic Initiative Leadership: Admins take charge of initiating strategic endeavors by meticulously crafting the problem statement and defining the project’s name, setting the foundation for focused exploration.

  • Sourcing Period Management: They demonstrate adeptness in specifying the duration of the Sourcing Period, ensuring an optimal timeframe for the gathering of insights and inquiries.

  • Team Member Coordination: Admins are responsible for inviting and coordinating project members, assembling a dedicated team of individuals committed to the exploration’s success.

  • Question and Matter Organization: They excel in the systematic organization of questions and Matters, promoting clarity, relevance, and efficiency in the exploration process.

  • Sponsor Engagement: Admins facilitate external insight by inviting Sponsors to review and provide invaluable feedback on the question list, enriching the exploration with diverse perspectives.

  • Explore Phase Definition: They define the length of the Explore phase, aligning it with project objectives and ensuring ample time for thorough analysis and discovery.

  • Assignee Management: Admins play a pivotal role in the designation of Assignees and Reviewers, skillfully matching individuals to roles of answering or reviewing questions, optimizing knowledge flow and quality.

In summary, the Administrator role embodies strategic leadership, meticulous planning, effective team coordination, and a commitment to creating a conducive environment for exploration, all while upholding the highest standards of professionalism and organization.

Workspace member

Project Members are esteemed contributors within our Project Workspaces, comprising the core of our project teams. They bring a wealth of expertise and versatility to the table, serving as instrumental assets across various facets of our explorations. Project Members possess the ability to seamlessly transition between roles as Collaborators, Assignees, and Reviewers, all while concurrently managing multiple explorations within the Project Workspace. The key attributes and contributions of a Project Member encompass:

  • Strategic Team Inclusion: Project Members are meticulously selected and invited to Project Workspaces, reflecting a deliberate choice to integrate their specialized skills and insights into our projects.

  • Multifaceted Expertise: They offer a diverse range of expertise, capable of deploying their skills to fulfill roles as Collaborators, Assignees, and Reviewers, thus enhancing the depth and breadth of our exploratory endeavors.

  • Efficient Role Adaptability: Project Members seamlessly adapt to the evolving needs of different explorations, ensuring the optimal allocation of resources and expertise.

  • Cross-Exploration Management: They excel in the art of multitasking, skillfully managing multiple explorations simultaneously within the Project Workspace, all while maintaining a professional and results-oriented approach.

  • Collaborative Synergy: Project Members engage in cross-functional collaboration, fostering synergy within the project team and contributing to a holistic understanding of project objectives.

In summary, the Project Member role epitomizes a strategic commitment to a dynamic team of professionals who possess the versatility, adaptability, and professionalism required to drive successful explorations and deliver exceptional results within Project Workspaces.

Collaborator

Collaborators play a pivotal role in advancing our exploration efforts through their independent and strategic approach to generating insightful questions centered around the problem statement during the sourcing period. Their expertise lies in precision and organization as they skillfully categorize these questions into specific matters. The core responsibilities of a Collaborator encompass:

  • Strategic Inquiry: Collaborators demonstrate a keen ability to independently formulate incisive questions that delve deeply into the nuances of the problem statement. These questions serve as catalysts for comprehensive exploration.

  • Matter Classification: They bring order to complexity by proficiently categorizing generated questions into specific matters. This meticulous categorization enhances clarity and streamlines the exploration process.

  • Multifaceted Perspective: Collaborators contribute a well-rounded perspective to the exploration phase, drawing from their diverse expertise to ensure a holistic understanding of the issue at hand.

  • Catalysts for Insight: Their questions stimulate thoughtful dialogue and foster a culture of inquiry, driving the discovery of critical insights that inform our decision-making process.

  • Documented Knowledge: Collaborators maintain an organized record of their generated questions and associated matters, contributing to a comprehensive knowledge repository for future reference and strategic planning.

In summary, the Collaborator role embodies a commitment to strategic inquiry, precise categorization, and independent exploration, all aimed at enriching the problem-solving process with a professional and multidisciplinary approach.

Assignee

Assignees are individuals carefully selected by the Administrator to undertake the responsibility of responding to specific questions within predetermined time constraints. Their role embodies a commitment to providing diligent, comprehensive, and timely responses, while also facilitating a smooth feedback loop with Reviewers. The core responsibilities of an Assignee encompass:

  • Expert Response Generation: Assignees are recognized for their expertise and proficiency in crafting well-informed and comprehensive responses that address the assigned questions with precision and accuracy.

  • Efficient Timeliness: They excel in time management, ensuring the prompt delivery of responses to allow ample time for thorough assessment and feedback by Reviewers.

  • Quality Assurance: Assignees uphold unwavering standards of response quality, striving for excellence in every aspect of their contributions to meet organizational expectations.

  • Collaborative Revision: In cases where a revision is requested by the Reviewer, Assignees collaborate effectively by attentively addressing feedback and generating revised answers that align with the desired quality and completeness.

  • Knowledge Enrichment: Assignees actively contribute to the continuous enrichment of the organization’s knowledge base by sharing their insights, responses, and revised content, fostering collective learning and growth.

In summary, the Assignee role embodies a commitment to expertise, efficiency, quality assurance, and a collaborative approach to revisions, ensuring the seamless flow of knowledge while maintaining the highest professional standards.

Reviewer

Reviewers hold a critical responsibility in the quality control and refinement of answers within our process. They are designated to meticulously assess each response they are assigned, evaluate its adequacy, and provide constructive feedback as needed. The primary duties of a Reviewer encompass:

  • Question Assessment: Reviewers diligently examine each answer, employing a discerning eye to gauge its appropriateness, accuracy, and relevance to our objectives.

  • Quality Evaluation: They employ a rigorous evaluation process to determine whether an answer meets the established standards for clarity, precision, and completeness.

  • Satisfactory Determination: Reviewers have the authority to mark a question as “accepted” when it aligns seamlessly with our criteria and objectives, signifying its readiness for further progression.

  • Revision Requests: In cases where a question falls short of the established standards, Reviewers are empowered to request revisions. Their feedback is comprehensive, offering specific guidance for enhancement.

  • Feedback Provision: Reviewers are adept at delivering feedback in a constructive and insightful manner, fostering a culture of continuous improvement and excellence.

The role of a Reviewer is pivotal in maintaining the quality and integrity of our answering process, ensuring that only the most refined and pertinent responses advance to the finished booklet.

In the collaborative ecosystem of our app, a Sponsor plays a pivotal in steering a project towards success. Not directly involved in the day-to-day operations of a project team, a Sponsor operates from a vantage point that offers a broader perspective.

Here’s how a Sponsor contributes to a project:

  • Providing valuable feedback: Leveraging their expertise and experience, Sponsors offer feedback that can be instrumental in enhancing the quality of the question list.

  • Thinking through the problem: Sponsors can surface pertinent questions, clarifying doubts and ensuring that every angle has been considered, and preventing oversights.

  • Identifying additional collaborators: Sponsors can help in identifying and reaching out to individuals or teams whose input can be vital, paving the way for collaborative opportunities and fostering connections that can be beneficial to the exploration.